Privacy Statement

Opcharge, located at P.O. Box 388, 5000 AJ Tilburg, The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:
PO Box 388
5000 AJ Tilburg
Netherlands
+31 13 545 6820
Pieter Haans is the Data Protection Officer of Opcharge He/she can be reached at pieter.haans@oplaad.net.

Personal data that we process

Opcharge processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:
– First and last name
– Address details
– Phone Number
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without that permission, please contact us at pieter.haans@oplaad.net and we will delete that information.

For what purpose and on the basis of which basis do we process personal data?
Opcharge processes your personal data for the following purposes:
– Sending our newsletter and/or advertising brochure
– To be able to call you or send you an e-mail if this is necessary for us to carry out our services

How long we keep personal data

Opcharge does not keep your personal data longer than strictly necessary to fulfill the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:

  • Request for charging stations – 12 months
  • Contact request – 3 months

Sharing of personal data with third parties

Opcharge will not sell your data to third parties and will only provide it if necessary for the execution of our contract with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Opcharge remains responsible for these processing operations.

Cookies, or similar techniques, we use

Opcharge uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Opcharge uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that track your browsing habits so we can provide customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by Opcharge and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or to object to the processing of your personal data to pieter.haans@oplaad.net.

To ensure that the request for inspection was made by you, we ask that you send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen’s Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Opcharge would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Opcharge takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or that there are indications of misuse, please contact our customer service or via pieter.haans@oplaad.net.