Frequently asked questions about charging stations
Do you have questions about applying for, installing or using a charging station? Check out the frequently asked questions here and quickly find the answer. Is your question not listed? If so, please feel free to contact us!
Do you have a question? Then you have come to the right place.
We have compiled the most frequently asked questions for you by topic.
Click on the topic relevant to you and quickly find the answer you are looking for.
Payment & Rates
Here you will find all the answers about paying at the charging station, our pricing and more!
Load passes
Here you will find all the answers about charging passes, compatibility and more!
Service & breakdowns
Here you will find all the answers about malfunctions, support and what you can do if something goes wrong at a charging station.
Can't figure it out?
We have compiled the most frequently asked questions for you, but of course your specific question may not be among them. In that case, please feel free to contact us. Our team will be happy to help you and make sure you get the right answer quickly.
